Do you have questions relating to the original packaging? Then you can find the answers you are looking for here.

Brand and product piracy damages manufacturers, dealers and customers. Forgeries and product fakes are also dangerous. They destroy capital and jobs. With their various security features, packaging and labels make it virtually impossible for counterfeiters of products to sell forgeries as original spare parts.

Motorservice is part of Rheinmetall Automotive AG. Our packaging colour is the official colour used by Rheinmetall Automotive in its brochures, displays, stationery etc.

Each genuine part has its own computer-calculated, individual label.

Each label is produced individually. With own Holospot, own Motorservice safety code and own 2D matrix code. The various levels in the Holospot are completely fake-proof and cannot be faked or copied by scanning.

The security seal is used if the label is not affixed across the packaging edge thus becoming the closure seal. This only occurs for smaller packaging. For larger packaging the label is affixed across a surface, the security seal is affixed across the edge of the opening flap thus becoming the closure seal.

Please note: The packaging can only EVER be opened in one place !!

Fundamentally the following applies: You should always be sceptical of damaged packaging or a damaged label. In this case you would be best advised to systematically check all still visible and undamaged safety features.

Yes, with the Motorservice app, you can scan the 2D matrix code and get the test result immediately.
Go to Motorservice app

Alternatively, you need a special hand scanner or app. The required program can be downloaded directly on your mobile from the following address:

iPhone:
https://itunes.apple.com/de/app/apple-store/id708196112?mt=8

Android:
https://play.google.com/store/apps/details?id=com.neom.teccom

NeoReader:
http://get.neoreader.com

No. We will list the three categories and their meaning once again here: